Last updated: 23 September 2026.
30-day money-back guarantee
We want you to feel comfortable trying Find Your Next Step. If you are not satisfied with the guide and companion workbooks, request a refund within 30 days of purchase and we will refund the full amount paid for the bundle. No explanation is required.
How to request a refund
Email support@calibratemyinnercompass.com using the email address you used at checkout, and include your order number if you have it. If you cannot find your receipt, include the purchase date so we can help locate your order. Do not send your payment-card details.
Refunds are returned through the original payment method where possible. We will arrange the refund promptly; the time it takes to appear in your account depends on your bank or payment provider. Currency-conversion differences or charges imposed separately by your provider may be outside our control.
Download problems
If a download link is missing or a file will not open, contact us and we will help. You do not have to complete troubleshooting to use the 30-day satisfaction guarantee. You can also reach us through the Contact page.
Your statutory rights
This guarantee is additional to any rights you have under applicable consumer law, including New Zealand’s Consumer Guarantees Act 1993. It does not limit remedies for faulty, misdescribed or otherwise non-compliant digital products. Those rights may apply after the 30-day guarantee period.
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